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surecredit
Credit Report Features About Contact

Terms & conditions

Summary of Key Terms

Sure Credit is a trading style of Bume Limited. We provide our members access to their credit report and score through data provided by TransUnion International UK Limited. The following summarises the key terms of our service. Please read the full terms below for complete details.

  • Our service is only available to individuals aged 18 or over who are resident in the United Kingdom.
  • You can sign up for a 14 day free trial. You may cancel at any time during this period without charge.
  • After the free trial period, a monthly membership fee of £24.95 will be charged automatically.
  • You can cancel your membership at any time. If you cancel after the trial has expired, you will be charged for that month.
  • The credit data included in your credit report is provided by TransUnion International UK Limited and access is subject to validation.

Automatic Subscription and Regulatory Details

By signing up to Sure Credit, you agree to the following: After your 14 day free trial, your subscription will automatically renew on a monthly basis at £24.95 per month unless you cancel before the trial expires. You authorise us to charge your payment method on file for the recurring subscription fee.

Sure Credit is a registered trading style of Bume Limited.

Bume Limited is registered in England and Wales (Company number 14051741), Registered Office: 124 City Road, London, EC1V 2NX.

Bume Limited is an Appointed Representative of William Ellis Sinclair, and is entered on the Financial Services Register under reference number: 975519.

William Ellis Sinclair is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number: 618190.

Bume Limited is a licensed credit broker and not a Lender.

Definitions

In these terms and conditions, the following definitions apply:

  • "We", "Us", "Our" refers to Bume Limited, trading as Sure Credit.
  • "You", "Your" refers to the individual using our service.
  • "Service" refers to the credit report and score monitoring service provided through the Sure Credit platform.
  • "Credit Data" refers to data provided by TransUnion International UK Limited.
  • "Membership" refers to your ongoing subscription to our service.
  • "Free Trial" refers to the initial 14 day period during which you can use our service without charge.

Service Description

Sure Credit provides members with access to their credit report and credit score data, supplied by TransUnion International UK Limited. Our service includes:

  • Access to your TransUnion credit report
  • Your credit score with explanatory information
  • Credit alerts and monitoring
  • Dark web scanning for your personal data
  • Personalised action plans to help improve your credit profile
  • Financial tools including loan calculators and affordability assessments
  • Access to Sure Credit perks and partner offers

Eligibility

To use our service, you must:

  • Be at least 18 years of age
  • Be a resident of the United Kingdom
  • Provide accurate personal information for identity verification
  • Have a valid payment method

We reserve the right to refuse service to anyone who does not meet these criteria or who provides inaccurate information.

Free Trial and Subscription

New members are eligible for a 14 day free trial. During the free trial period, you will have full access to our service at no cost. You may cancel at any time during the free trial without incurring any charges.

If you do not cancel before the end of the free trial period, your subscription will automatically convert to a paid monthly membership at £24.95 per month. The first payment will be taken on the day following the end of your free trial.

Your subscription will automatically renew each month until cancelled. You can cancel your subscription at any time through your online account, by contacting our customer service team by email at hello@surecredit.co.uk, by phone at 0330 335 8509, or by visiting app.surecredit.co.uk/cancel-request.

Payment

By subscribing to our service, you authorise us to charge the payment method provided during registration. Payments are processed securely through our payment provider. We accept Visa and Mastercard.

If a payment fails, we may retry the charge. If payment continues to fail, we may suspend or terminate your access to the service.

Cancellation and Refunds

You may cancel your membership at any time. Cancellations made during the free trial period will not result in any charges. If you cancel after the free trial has expired, you will not be charged for subsequent months, but no refund will be issued for the current billing period.

To cancel, you can:

  • Visit app.surecredit.co.uk/cancel-request
  • Cancel through your online member's area
  • Email hello@surecredit.co.uk
  • Call 0330 335 8509 (Monday to Friday 8am–8pm, Saturday 8am–4pm)

Credit Data

The credit data included in your report is provided by TransUnion International UK Limited. We do not guarantee the accuracy, completeness, or timeliness of this data. If you believe there is an error in your credit report, you should contact TransUnion directly.

Access to credit data is subject to successful identity verification. We cannot guarantee that all applicants will be able to access their credit report through our service.

Your Responsibilities

You agree to:

  • Provide accurate and truthful information when registering
  • Keep your login credentials secure and not share them with third parties
  • Use the service only for personal, non-commercial purposes
  • Not attempt to access other users' data or interfere with the service
  • Notify us immediately if you suspect unauthorised use of your account

Limitation of Liability

Our service provides information and tools to help you understand your credit profile. We do not provide financial advice, and our service should not be relied upon as a substitute for professional financial advice.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Changes to Terms

We reserve the right to modify these terms and conditions at any time. We will notify you of any material changes by email or through our website. Your continued use of the service after such changes constitutes acceptance of the modified terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have any questions about these terms and conditions, please contact us:

Email: hello@surecredit.co.uk
Phone: 0330 335 8509
Post: Bume Limited, 124 City Road, London, EC1V 2NX